Technical Support

From the vast amount of experience, we have gained from many years of cooperation with our customers, and from solving their cutting problems, it is a pleasure for us to offer all customers our field assistance in their cutting plants to optimize the results guaranteed by our blades.

Many of our customers have already enjoyed the benefits of our collaboration, and have seen their factory productivity soar. This plus factor is one of the many facets of our ever-broadening services.

CONSULTING

CONSULTING

Our specialists are always for your disposal – in case of cutting problems they will assist you on the phone.

They define solutions, propose the most economic tool for you, quote prices and let you know the delivery times.

They elaborate special tools for you, give you hints for the correct handling and for the parameters to work with, or will present alternative solutions.

Continuing education and training keep our skill update and grants you a reliable partner in any concern.

TECHNICAL SERVICE

Our agents and field staff are acting Europe-wide to support our customers and dealers in technical respect and inform them extensively about our range of products.

They are committed to our tradition of wide coorperation, to gain mutual success.

This is the basis of a long lasting business relation.

TECHNICAL SERVICE

DEVELOPMENT & OPTIMISING

REKORD® circular saw blades are being manufactured on the most advanced CNC machines. A steady development of our blades is our focus, to maintain the maximum standard and to meet the challenge of the market and our customers.

Constantly new developed materials require most sophisticated saw blades developed with updated technichal equipment and created by our specialists and their profound experience.

Always having in mind to find the best solution for the user and to satisfy the requirements of our customers. No matter wheter done by standard tools or by specific individual solutions.

There are a lot of options to optimize our blades, achieved either by PVD coatings, reduced tolerances or special raw material and tooth-geometry. Just give us a challenge.

TRAINING COURSE

These courses represents a part of our service and dedicated to the sales staff of our customers.

Technical trainings and workshops improve the technical background of the salse persons and give them the help to generate inquiries and orders.

Contact us if interested and let us assist you.